UX Strategy Musings from Will Tschumy, Microsoft User Experience Advisor

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Maybe this internet thing *is* going to catch on

February 26th, 2008 by Will Tschumy

image Oh how the times have changed.

In a past life, I was the Lead Information Architect for Walmart.com, focusing on what they call ‘Digital Life’ – aka, Music Downloads, Video Downloads, Digital Photos, etc.

Walmart never did (and as far as I can tell still doesn’t) take digital distribution seriously.  They were content to have a toe in the water, and hold onto their number one spot in selling CDs (Walmart’s numbers are staggering – they print 1 out of every 2 physical photos, and sell something like 1 out of every 2.5 or 3 CDs sold).  I’m guessing that toe may be getting a little cold in light of this.

I wonder how Best Buy is feeling right now?  Though, honestly, the last time I looked for a CD at Best Buy, I never wanted to enter the store again either ;)

Related Posts:
-  Video of “MIX08: The Business Value of Design”
-  Now this is just funny: The great internet crash of 2007
-  When products attack -or- How bad design makes your users loose sleep
-  Express Yourself: The problem, personas, rules & criteria
-  Wireframing: there’s got to be a better way

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2 responses so far ↓

  • 1 Ian McKellar Feb 26, 2008 at 4:41 pm

    But iTunes isn’t “the internet”. They do use HTTP as the protocol for their proprietary formats, but I think that’s just so they can get through firewalls.

    Speaking of the internet, your site is blocked by Firefox for being “an attack site” whatever that means:
    http://i32.photobucket.com/albums/d16/ianloic/ux-strategy.png

  • 2 Will Tschumy Mar 7, 2008 at 10:44 pm

    Yes – I’m being extorted by Google. I’m working on it, and should be rid of notice shortly. Thanks! Will.